How to be a high-quality player on Twitter
Wednesday, February 16th, 2011The other day, a troll hit me up on Quora, and I tweeted about it. It wasn’t long before Quora co-founder Charlie Cheever (@ccheever on Twitter) came to my rescue:
and a bit later:
With such excellent customer service as that, you better believe that Charlie Cheever earned himself a new Twitter follower. Monitoring brand mentions for instant, proactive CRM is an excellent use of Twitter. Many kudos to Charlie for that!
Recounting the incident later to friends, one of them told me, “Wow, look at you, you’re famous!” To which I blushed and insisted that no, I’m really not. I mean, take a look at my current Twitter stats:
501 followers is so not even close to famous, at least not on Twitter. And yet, my Klout score isn’t half bad for someone with so few followers:
Klout attempts to assign a score to a social media user to gauge their actual influence. How these numbers are calculated is not really important for this article. You can visit their site to read all about it if you like. What is interesting, however, is what happens when you compare my score with those of a handful of the better known players in the internet marketing industry.
@dr_pete: 56
@joehall: 58
@ccheever: 43
@randfish: 68
@tomcritchlow: 58
@justinrbriggs: 50
That’s a pretty random sample grabbed from whoever happened to be sitting in my Twitter feed just now. Every single one of them has more than twice the followers I do, and yet in most cases my score isn’t too far behind theirs. What’s more, I somehow beat the founder of one of the hottest web properties out there! What the heck is going on?





